Article

Artificial intelligence is rapidly transforming our information environment and becoming a new front door through which the public access the news.

Already, 24 per cent of people report using AI for information seeking every week. But there is widespread concern that the information provided will be inaccurate or biased, and that the rise in AI will threaten news organisations’ survival. As these risks materialise and undermine trusted information flows, we are missing opportunities for AI to become a positive force within the news ecosystem. 

At present, AI acts as an opaque and at times unreliable interface for news, with AI companies making invisible editorial choices that reshape the public’s access to information. It's also beginning to erode existing financial incentives to produce news, without a clear sense of how high-quality journalism will be financed in the future.

This direction for AI and news is not inevitable, and a more positive transformation is possible. If we act soon, this moment can in fact be an opportunity for a reset.